KAINUWA SUSTAINABLE DEVELOPMENT FOUNDATION (KSDF)

TERMS OF REFERENCE

Data & Digital Systems Assistant

Duty Station	Abuja
Employment Level	Programme Assistant - Junior / Early Career
Reports to	Program Director
Functional Relationships	Programme Leads; SDIU/HDIU Team; MEL/Data Team; Finance & Administration; consultants; government counterparts
Contract	Initially 12 months, renewable subject to performance and programme requirements

Role Rationale

• This is a cross-cutting junior professional role, combining programme data management, digital data collection, reporting, basic automation and first-line IT support. The Assistant will support State Delivery and Insights Unit/ Health Delivery Implementation Unit (SDIU/HDIU) and the Execution Grant, FMoH HSS/HRH Investment, KSDF charitable and community-development activities, and other assigned programmes, strengthening data quality, reporting and digital systems across the portfolio.

The role is intentionally developmental, building practical capability in data systems, digital tools, automation and digital health, while remaining distinct from specialist Data Analyst, Software Developer, MEL or IT Officer roles

Capability Area	How the Role Uses It
Programme data & MEL support	Data collection, validation, cleaning, routine reporting, action tracking, and performance monitoring.
Digital systems support	Excel-based tools, SurveyCTO support, basic dashboards, Python scripting, and workflow automation.
IT & user support	Routine computer, printer, connectivity, software, account, and meeting-technology support.

The Programme Data, Digital Systems & IT Support Assistant will provide reliable programme data, digital systems, reporting, field-monitoring, and IT support across KSDF's portfolio. The Assistant will help ensure that programme information is accurate, organised, validated, analysed, presented, accessible, and routinely used for decision-making. The position will also support the gradual automation of repetitive programme processes and strengthen KSDF's internal digital working environment.

Key Responsibilities

The role will provide cross-cutting programme data, digital systems, reporting and IT support across KSDF's programme portfolio, including the SDIU/HDIU and Execution Grant, Federal Ministry of Health and Social Welfare, including Health Systems Strengthening (HSS) and Human Resources for Health (HRH). (FMoHSW HSS/HRH)ZZZ Investment, KSDF charitable and community-development activities, and other projects that may be assigned during the period of engagement.

Programme Data and MEL Support

• The Assistant will provide programme data and routine MEL support across assigned KSDF projects and workstreams. Responsibilities will include:
• Maintain programme indicator, activity, implementation and action trackers across assigned projects.
• Collect, consolidate and organise programme data from KSDF teams, government counterparts, facilities, beneficiaries and implementing partners.
• Conduct basic checks for data completeness, consistency and accuracy across programme submissions.
• Clean and maintain accurate and up-to-date programme and operational data, organise programme datasets and follow up on incomplete, inconsistent or missing submissions.
• Support routine data verification, spot checks and other data-quality exercises across assigned projects.
• Maintain evidence and documentation supporting programme activities, deliverables and milestones.
• Assist programme teams to track activities against agreed indicators, targets, workplans and milestones.
• Support preparation of weekly, monthly, quarterly and other routine programme data and reporting outputs.
• Support programme teams in maintaining accurate and up-to-date implementation information for performance reviews and management decision-making.
•  

Reporting, Dashboards and Documentation

• The Assistant will provide routine reporting, data visualisation and documentation support across assigned KSDF projects, including:
• Prepare basic tables, charts, summaries and descriptive analyses from programme data.
• Support development and updating of simple programme dashboards and performance-tracking tools.
• Prepare data and presentation materials for programme review meetings, technical meetings and stakeholder engagements.
• Support preparation of meeting packs, presentations and routine programme reporting materials.
• Maintain electronic programme folders, evidence repositories and supporting documentation.
• Maintain meeting notes, action trackers and reporting calendars where assigned.
• Support documentation of implementation progress, programme bottlenecks, agreed actions and follow-up status.
• Assist programme teams with preparation and organisation of evidence required for grant, donor and management reporting.
• Support the linkage between programme activities, indicators, deliverables and supporting evidence.
•  

Digital Systems and Process Improvement

• The Assistant will support digitalisation and practical process improvements across KSDF projects and internal programme processes. Responsibilities will include:
• Identify repetitive manual programme and administrative processes that could be simplified, standardised or digitised.
• Develop basic Excel templates, trackers, validation tools and other practical data-management tools.
• Develop simple Python scripts or other approved automation tools under appropriate supervision.
• Support migration of suitable paper-based or manual processes into structured digital formats.
• Assist programme teams in improving the usability, consistency and efficiency of routine data and reporting processes.
• Test digital tools before deployment and document identified issues and required improvements.
• Maintain basic user instructions, change logs and documentation for digital tools developed or supported.
• Support teams in the adoption and appropriate use of approved digital tools.
• Escalate complex software-development, systems-integration or technical requirements to appropriate specialists.
• Support the implementation, maintenance, and day-to-day use of organisational digital platforms and information systems.
• Assist staff with user access, system configuration, troubleshooting, and basic technical issues.
• Support the rollout and adoption of new digital tools and systems.
• Maintain system documentation, user guides, and standard operating procedures.
•  

First-Line IT and Digital Support

• The Assistant will provide basic first-line IT and digital support across KSDF programmes, offices and assigned project activities, helping staff to use the organisation's approved technology and digital tools effectively. Responsibilities will include:
• Provide first-line support for computers, printers, scanners and other office peripherals used by KSDF and assigned project teams.
• Support routine internet, connectivity and basic user-access issues.
• Assist with software installation, updates, configuration and routine troubleshooting.
• Support the setup of computers, user accounts and basic digital tools for new staff and project personnel.
• Provide basic technical support during physical meetings, workshops, trainings and virtual sessions.
• Support programme and project teams in the basic use of approved digital platforms and applications.
• Maintain an up-to-date inventory of KSDF IT equipment and assigned project technology assets.
• Support basic file-management, backup and other routine digital practices as directed.
• Document recurring IT and user-support issues and escalate unresolved matters where necessary.
• Escalate advanced hardware, networking, cybersecurity, server, systems or other specialised technical issues to the appropriate service provider or technical specialist.
• This function is intended as first-line user support and does not constitute responsibility for enterprise IT infrastructure, cybersecurity management, software development or advanced systems administration.
•  

KSDF Charitable and Social-Development Activities

The Assistant will provide data, documentation and digital support for KSDF’s charitable, community and social-development activities, as required across education assistance, medical support, community interventions and other philanthropic programmes. Responsibilities will include:

• Develop and maintain accurate beneficiary databases for assigned interventions.
• Support the digitisation of beneficiary registration, tracking and follow-up processes.
• Support data collection during community and charitable programme activities.
• Verify, clean and update beneficiary information to ensure data accuracy and completeness.
• Maintain organised electronic records of beneficiaries, assistance provided and programme activities.
• Track programme reach by location, intervention and relevant beneficiary categories.
• Support follow-up surveys and beneficiary verification exercises where required.
• Assist with documentation of programme activities, outputs, outcomes and beneficiary stories.
• Prepare simple periodic data summaries and updates for management.
• Support the collection and organisation of programme evidence, including photographs, attendance records, consent documentation and other supporting records.
• Ensure beneficiary information and other personal data are handled confidentially and in accordance with KSDF's approved data-protection requirements.

Data Governance and Confidentiality

• Comply with KSDF data-protection and confidentiality requirements.
• Maintain controlled access to sensitive datasets.
• Avoid transferring programme data through unauthorised platforms.
• Maintain appropriate password and access-management practices.
• Follow approved data-sharing protocols.
• Maintain backups and version control.
• Immediately report suspected data loss, unauthorised access, or cybersecurity incidents.
• Ensure personally identifiable information is handled only as authorised.

Programme Coordination and Documentation

The Assistant will work closely with the Technical Assistant to provide cross-cutting coordination and documentation support across assigned KSDF projects and programme activities, including:

• Participate in relevant project, programme and technical meetings.
• Maintain assigned meeting notes, action trackers and follow-up records.
• Support programme teams in maintaining organised electronic project files and documentation.
• Assist with preparation of meeting packs, presentations and other programme materials.
• Support tracking of key programme deliverables, reporting timelines and assigned deadlines.
• Follow up with responsible staff on routine data, documentation and reporting submissions.
• Support workshops, trainings, field activities and stakeholder engagements across assigned projects.
• Undertake other reasonable data, digital, documentation or programme-support duties assigned by management.

Key Deliverables

1. Functional and regularly updated programme data repositories for assigned KSDF projects.
2. Updated programme performance, activity and action trackers across assigned projects.
3. Clean, validated and documented datasets for assigned projects and workstreams.
4. Monthly programme-data summaries and routine data updates.
5. Basic dashboards and data visualisations for selected programme indicators.
6. Functional electronic data-collection tools where required.
7. Well-maintained programme evidence and documentation repositories supporting project and grant reporting.
8. Updated beneficiary databases for relevant KSDF charitable and social-development interventions.
9. Updated KSDF IT asset register and basic records for assigned project technology assets.
10. Basic digital tools, templates and automation solutions that improve routine programme processes and reduce repetitive manual work.
11. Routine data-quality reports identifying completeness, consistency and other data issues requiring follow-up.
12. User documentation and basic guidance materials for selected digital tools, databases and data-management processes.
13. Periodic summary of data, digital-system and process improvements made across assigned projects..

Key Performance Indicators

AREA	SUGGESTED KPI
Data completeness	At least 95% completeness for assigned routine datasets.
Data timeliness	At least 95% of assigned routine data processed/submitted within agreed timelines.
Data quality	Data discrepancies identified, documented and followed up.
Action tracking	At least 90% of assigned action points updated within agreed review cycles.
Reporting	Assigned monthly/quarterly reporting inputs delivered within agreed timelines.
Digitalization	At least 3–5 routine processes improved or digitized during Year 1.
Dashboard support	Assigned dashboards updated according to agreed schedule.
IT support	Routine IT requests acknowledged/resolved within agreed internal turnaround times.
Documentation	Programme files maintained according to agreed naming and version-control standards.
Professional development	Demonstrable improvement in Excel, Power BI, Python, digital data collection and data-management skills.

Qualifications and Experience

Essential

• Bachelor's degree or HND in Computer Science, Information Technology, Data Science, Statistics, or a related discipline.
• Basic knowledge of Microsoft Excel and data-management applications.
• Experience with digital data-collection platforms.
• Ability to clean, validate, and organise datasets.
• Basic programming or scripting capability.
• Strong attention to detail and demonstrate ability to manage and analyse data accurately.
• Good troubleshooting, organisational, and problem-solving skills
• Strong attention to detail and good written and verbal communication skills.
• Ability to work effectively with multidisciplinary teams.
• Willingness to travel for programme activities.

Desirable

• Experience with SurveyCTO, KoboToolbox, ODK, or similar systems.
• Exposure to monitoring, evaluation and learning systems.
• Experience with government or development-sector programmes.
• Basic Power BI or other dashboard development experience.
• Python for data processing and basic database concepts.
• Experience supporting field surveys.

Recommended Development Plan

The role should be intentionally developmental. During the first 12-18 months, KSDF should expose the Assistant progressively to the following capability areas:

Advanced Excel	Power BI	SQL / database fundamentals
Python for data analysis	SurveyCTO / Kobo administration	DHIS2 / eCHIS concepts
Data-quality assessment	Dashboard development	Basic GIS

Recommended Organizational Positioning

This should be a programme position, not an Administration/IT position. Although IT support forms part of the duties, the greater institutional value to KSDF will come from placing the Assistant close to SDIU/, Execution Grant monitoring, HFC/registry/LIFT data, the federal HSS/HRH investment, and KSDF programme reporting systems. IT support should therefore remain a secondary responsibility.

KAINUWA SUSTAINABLE DEVELOPMENT FOUNDATION (KSDF)

TERMS OF REFERENCE (TOR)

Technical Assistant - Health Systems & Programme Implementation

Duty Station	KSDF Abuja Office
Employment Level	Technical Assistant - Junior / Early-Career Technical Professional
Reports to	Program Manager
Functional Relationships	Program Director; Programme Leads; SDIU/HDIU Team; FMoH Technical Advisers; Finance & Operations; government and partner counterparts
Contract	Initially 12 months, renewable subject to performance and programme requirements

Background

Kainuwa Sustainable Development Foundation (KSDF) is implementing and supporting an expanding portfolio of health systems strengthening, primary healthcare, institutional capacity-building, and social-development interventions. Current and emerging areas of work include:

• The Gombe State Execution Grant and technical support to the State Delivery/Health Delivery Implementation Unit (SDIU/HDIU).
• Health-facility performance, PHC functionality, implementation discipline, quality improvement, and accountability initiatives.
• Technical assistance to the Federal Ministry of Health and Social Welfare, including Health Systems Strengthening (HSS) and Human Resources for Health (HRH).
• Community and charitable health interventions, education support, and other social-development activities.
• Research, policy development, evidence synthesis, proposal development, stakeholder engagement, and implementation support to government institutions and partners.

The growing breadth of this portfolio requires reliable day-to-day technical coordination, documentation, evidence synthesis, implementation follow-up, field coordination, and structured programme management assistance. KSDF therefore requires a Technical Assistant - Health Systems & Programme Implementation based in its Abuja Office.

Role Rationale

This role is designed as a cross-cutting technical programme position rather than a clinical nursing post. It translates frontline clinical(Primary health care) and community-health experience into practical programme implementation, technical documentation, research, stakeholder coordination, quality improvement, and health-systems support across KSDF investments.

Capability Area	How the Role Uses It
PHC & frontline insight	Applies practical understanding of service delivery, maternal and newborn health, community health, quality of care, infection prevention, referral pathways, and frontline operational realities.
Programme implementation & coordination	Supports workplans, technical activities, field implementation, action follow-up, programme coordination, and delivery of assigned technical tasks.
Technical documentation & research	Prepares meeting packs, technical notes, minutes, action matrices, briefs, workshop reports, literature summaries, and structured follow-up for programme teams.
Community & stakeholder engagement	Supports outreach, community engagement, beneficiary case support, stakeholder consultations, workshops, and documentation of charitable and social-development activities.

The Technical Assistant will provide day-to-day technical, programme coordination, documentation, research, field implementation, stakeholder engagement, and administrative support across KSDF's health and social-development programmes. The role will strengthen the ability of senior technical staff to manage multiple investments by ensuring that routine technical work, research, documentation, stakeholder follow-up, meeting preparation, field coordination, and narrative reporting are undertaken consistently and to a high standard.

Key Responsibilities

General Technical Programme Support

• Support technical staff in planning and implementing KSDF programmes and technical assistance activities.
• Undertake background research and evidence reviews for programme activities.
• Assist in preparing technical notes, briefing papers, presentations, and reports.
• Support development and review of programme workplans, activity schedules, budgets, and implementation plan and schedules Including other programme documents.
• Maintain trackers for technical deliverables, milestones, decisions, and agreed actions.
• Follow up internally with responsible personnel on technical assignments and deadlines.
• Assist in coordinating and consolidating technical inputs from programme teams, consultants, and partners.
• Support preparation of technical meetings, workshops, and stakeholder engagements.
• Draft meeting minutes, aide-memoires, action matrices, and follow-up notes.
• Maintain organised electronic repositories of programme and technical documents.
• Support preparation of donor/partner updates and routine technical correspondence.
• Participate in field visits and implementation activities as required.

SDIU/HDIU and Gombe Execution Grant Support

• Support preparation for routine SDIU/HDIU implementation and performance-review meetings and related technical engagements.
• Assist in preparing agendas, briefing notes, meeting packs, and technical materials required for implementation and performance-review meetings.
• Support review and organisation of technical submissions, meeting papers, and programme documents requiring management follow-up.
• Maintain action trackers arising from performance reviews, workshops, and technical meetings.
• Follow up with relevant programme personnel on agreed activities, owners, and deadlines.
• Support documentation of implementation bottlenecks, corrective actions, and resolutions.
• Assist with preparation of presentations, briefing notes, technical summaries, and meeting packs.
• Participate in facility/LGA implementation visits, stakeholder consultations, and learning visits, and document agreed follow-up actions.
• Support preparation of narrative sections of quarterly and milestone Execution Grant reports and maintain well-organised supporting documentation for assigned deliverables.
• Assist with documentation of lessons learned, achievements, case examples, and emerging implementation issues.
• Support coordination between KSDF, government agencies, implementing partners, and technical consultants.

Federal HSS/HRH Technical Assistance

• Support preparation of HSS and HRH technical meetings, consultations, workshops, and working sessions.
• Undertake targeted background research requested by senior technical advisers.
• Assist in reviewing, organising, and summarising national and subnational health policy and strategy documents.
• Support evidence synthesis, literature reviews, and preparation of technical background notes.
• Assist with documentation relating to HRH strategy, workforce planning, governance, and institutional strengthening.
• Maintain workplan, consultancy, and deliverable trackers.
• Coordinate documentation received from consultants and government counterparts and maintain orderly technical repositories.
• Support technical working-group meetings, workshop reports, consultation summaries, and follow-up of agreed actions.
• Assist in preparing and formatting technical products, presentations, and briefing materials.

The Technical Assistant will support, but will not independently lead, complex HRH policy analysis, workforce planning, or senior policy advisory work.

PHC, MNCH and Community Health Support

• Provide implementation support to PHC-related activities and selected health service-delivery initiatives.
• Assist technical teams in reviewing programme approaches from a frontline service-delivery perspective.
• Support maternal, newborn, child, and reproductive-health activities where relevant.
• Participate in technical reviews of service-delivery processes, referral pathways, workflow, and facility functionality where required.
• Assist with preparation of PHC implementation tools, checklists, and orientation materials.
• Support community-engagement, health-education, and outreach activities.
• Participate in field implementation and learning visits, documenting frontline service-delivery challenges, agreed actions, and technical support needs.
• Support quality-of-care and infection-prevention activities where appropriately assigned.

Technical Research and Knowledge Management

• Conduct targeted literature, policy, and document searches under supervision.
• Compile reference materials and prepare concise summaries of policies, guidelines, and programme reports.
• Assist with rapid evidence reviews, benchmarking exercises, and meeting background notes.
• Maintain structured electronic reference libraries and programme knowledge repositories.
• Assist with drafting programme concepts, technical proposals, and selected narrative sections of reports.
• Document programme learning, best practices and support development of case studies, success stories, and learning products.
• Document, implementation challenges, and recommendations for programme improvement.
• Maintain appropriate document version control and archives of technical outputs.

Workshops, Meetings and Stakeholder Coordination

• Support preparation of agendas, participant materials, presentations, and meeting packs.
• Coordinate technical inputs required ahead of meetings and workshops.
• Take structured meeting notes and prepare action matrices with owners and deadlines.
• Track post-meeting commitments and follow up on assigned actions.
• Support documentation of workshops, consultations, and technical working-group meetings.
• Maintain stakeholder contact and engagement records where required.
• Support professional and effective communication with government, partners, consultants, and other stakeholders to to facilitate timely implementation

Health Commodities and Programme Logistics Support

• Support technical planning for programme commodities, supplies, and relevant equipment required for programme activities.
• Help programme teams define commodity and equipment requirements for workshops, outreach activities, and field implementation.
• Liaise with Operations and Procurement colleagues to ensure technical specifications and quantities reflect programme needs.
• Document and promptly escalate operational concerns relating to commodity availability, usability, or equipment readiness raised during implementation.
• Provide appropriate frontline clinical input on the use, handling, storage, and readiness of relevant medical supplies and equipment within the limits of the role.
• Support preparation of commodity-related technical checklists, job aids, and activity documentation.

These responsibilities are technical support functions and do not replace KSDF's formal procurement, logistics, finance, or asset-control processes.

Quality Improvement and Frontline Clinical Perspective

• Support development and use of simple quality-improvement tools and practical facility-support checklists.
• Participate in technical walkthroughs and reviews of selected service-delivery processes.
• Support documentation of quality-of-care, infection-prevention, workflow, staffing, referral, and commodity gaps where relevant.
• Help programme teams understand practical frontline operational challenges and identify issues for escalation.
• Support documentation of improvement actions and relevant capacity-building activities.

The position is not primarily a practising nursing role; its purpose is to translate frontline clinical experience into stronger programme implementation and health-systems support.

Documentation and Programme Administration

• Maintain organised programme files, technical workplans, calendars, and deadline trackers.
• Support preparation of technical correspondence and maintain action logs and decision registers.
• Compile supporting documents required for programme and donor reporting.
• Contribute and assist with formatting concept notes, briefs, technical reports, presentations, and workshop materials.
• Coordinate document reviews and maintain appropriate version control.
• Undertake other programme and technical assignments reasonably required by KSDF management

Key Deliverables

1. Up-to-date workplans, technical action matrices, and assignment schedules.

2. High-quality documentation of assigned technical meetings, consultations, and workshops.

3. Timely preparation of meeting briefs, presentations, and supporting technical materials.

4. Regular programme implementation summaries and follow-up notes.

5. Well-organized supporting-document files for assigned programme deliverables.

6. Technical background notes, rapid evidence summaries, and document syntheses as requested.

7. Timely SDIU/HDIU performance-review support and follow-up of agreed actions.

8. Field implementation, supportive-supervision, and activity reports.

9. Documentation and narrative-reporting support for quarterly/milestone Execution Grant requirements.

10. Documentation and coordination support for FMoH HSS/HRH activities.

11. Reports and records from assigned charitable/community interventions.

12. At least two programme case studies, lessons-learned notes, or knowledge products annually.

13. A properly maintained electronic technical-document repository with clear version control.

Key Performance Indicators

Performance Area	Indicative KPI
Technical assignments	At least 90% completed within agreed timelines and to the required standard.
Meeting documentation	Minutes/action matrix completed and circulated within 48-72 hours unless otherwise agreed.
Action follow-up	At least 90% of assigned actions followed up within each agreed review cycle.
Programme documentation	Supporting documents for assigned deliverables are complete, organised, and readily retrievable.
Field implementation support	Activity/debrief reports completed within the agreed post-activity timeline.
Writing quality	Technical and narrative outputs require minimal substantive correction after supervisor review.
Deliverable coordination	No avoidable missed programme deadlines attributable to poor follow-up or coordination.
Stakeholder coordination	Agreed stakeholder actions are documented, communicated, and followed through consistently.
Research support	Technical summaries are accurate, concise, appropriately referenced, and responsive to the assignment.
Professional development	Demonstrable improvement in programme management, HSS concepts, policy analysis, technical writing, and facilitation.

Qualifications and Experience

Essential

• Registered Nurse or other recognised health professional qualification.
• Bachelor's degree in Nursing, Public Health, Health Sciences, or a related discipline desirable.
• Practical experience in healthcare delivery, public-health programming, or community-health activities.
• Good written and verbal communication skills.
• Basic competence in Microsoft Word, Excel, and related office applications.
• Ability to organise, review, and summarise technical information.
• Ability to work effectively within multidisciplinary teams and across multiple projects.
• Strong organisational skills, attention to detail, and willingness to travel within Nigeria.

Desirable

• Experience with donor-funded projects or development-sector programmes.
• Exposure to government health programmes and stakeholder engagement.
• Experience in field programme implementation, community engagement, supportive supervision, or quality improvement.
• Knowledge of PHC, MNCH, community health, or health promotion programming.
• Experience supporting workshops, trainings, or technical meetings.
• Experience supporting programme documentation, technical reporting, stakeholder follow-up, or implementation coordination.
• Experience in medical inventory or logistics management.
• Familiarity with health systems strengthening concepts and programme implementation.

Required Competencies

Technical Competencies	Behavioural Competencies
Health programme implementation	Strong organisational ability
PHC and community health	Attention to detail
MNCH and frontline service delivery	Professionalism and integrity
Basic HSS concepts	Confidentiality and sound judgement
Technical research and evidence synthesis	Initiative and reliability
Technical documentation and narrative reporting	Strong follow-through
Stakeholder coordination and workshop support	Teamwork and collaboration
Community engagement and health promotion	Respectful stakeholder engagement
Quality improvement and supportive supervision	Adaptability and willingness to learn
Microsoft Office and records management	Ability to work under pressure

Recommended Development Plan

The role should be deliberately developmental. During the first 12-18 months, KSDF should progressively build the Technical Assistant's capability in programme management, PHC systems, HSS, technical writing, policy analysis, government engagement, grant management, HRH, quality improvement, stakeholder coordination, workshop facilitation, and strategy development.

Programme management	Health systems strengthening	Technical writing
PHC service delivery	Health policy analysis	Stakeholder engagement
HRH fundamentals	Quality improvement	Grant / donor reporting
Implementation research	Workshop facilitation	Presentation skills

Recommended Organizational Positioning

The position should sit within KSDF's technical/programme function rather than Administration. The officer should work closely with senior technical personnel and be deliberately exposed to the SDIU/HDIU, Execution Grant, FMoH HSS/HRH assignment, and selected charitable/community programmes. The role should complement, not substitute for, specialist clinical, policy, finance, procurement, operations, or senior advisory functions.

Employment title: Technical Assistant - Health Systems & Programme Implementation Internal title: Technical Programme Assistant

Converts committee inputs, DIU analysis and implementation updates into TMT decision briefs

•     Location: Gombe

    Hiring Responsibility  KSDF

   Senior Programme Analyst

Source	Partner-supported
Institutional location	Cross-cutting role within the DMU
Reporting / accountability	Reports to the Senior TA / SDIU Stand-up Lead
Nature of role	Embedded, time-bound technical assistance
Key working relationships	Three Management Advisors, TMT Secretary, DIU analytical team, Execution Grant Liaison, existing committee/TWG conveners

Background

The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state's existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation. The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism. The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role purpose

To serve as the analytical-management bridge within the DMU by converting fragmented technical updates, committee submissions, Execution Grant progress, AOP tracking and DIU findings into concise management problems and decision-ready briefs. The role interprets implementation, institutional dependencies and programme progress and translates them into management decisions.

Key responsibilities

1. Consolidate implementation evidence

• Receive and synthesize submissions from existing technical committees and TWGs.
• Review Execution Grant milestones, AOP actions and partner implementation updates.
• Identify duplicate, inconsistent or conflicting progress reports across mechanisms.

2. Frame management problems

• Work with DIU colleagues to determine whether a programme concern is supported by available evidence.
• Develop structured problem statements covering what is happening, where, since when, likely drivers, what has already been tried and what decision is needed.
• Distinguish technical issues, coordination issues and matters requiring leadership authority.

3. Prepare decision products

• Prepare TMT decision briefs with options, implications and recommended accountable institutions.
• Maintain a cross-cutting view of dependencies across service delivery, financing, supply chain, HRH and data.
• Support the Senior TA in identifying repeated system constraints requiring policy or structural action.

4. Minimize reporting burden

• Avoid creating additional programme reporting requests where AOP, grant or committee reports can provide the necessary information.
• Work with the TMT Secretary to establish one authoritative action narrative for each priority issue.

Key deliverables

• Monthly integrated programme-performance narrative.
• Decision briefs for TMT agenda items.
• Cross-cutting risk and dependency register.
• Quarterly analysis of repeated delivery bottlenecks.
• Consolidated view of AOP and Execution Grant risks.

Suggested performance indicators

• Percentage of TMT agenda items supported by decision-ready briefs.
• Reduction in agenda items returned because evidence or decision asks are unclear.
• Evidence that TMT decisions increasingly address root causes rather than symptoms.

Recommended profile / capabilities

• Mid-to-senior programme-management professional with strong public-health understanding and background
• Minimum 7 years of relevant professional experience in programme analysis, management
• Master's degree in a relevant field is desirable.
• Strong analytical reasoning and structured problem solving.
• Excellent executive-writing and synthesis capability.
• Ability to work across programmes, agencies and data sources without becoming the technical owner of those programmes.
• Demonstrate experience preparing high-level analytical reports and executive decision materials.
• Strong experience synthesizing information from multiple technical and organizational sources.
• Experience working with senior management, governance committees, or executive decision-making structures.
• Strong analytical and problem-solving skills.
• Excellent written communication and presentation skills.
• Strong ability to manage multiple workstreams and deadlines simultaneously.

• Coordinates GODMA/GoPharma on commodity availability, distribution and LMIS performance
•      Location: Gombe

    Hiring Responsibility:  KSDF

    Management Advisor - Medicines and Supply Chain

Source	Partner-supported
Institutional location	Commissioner-level DMU; primary interface with GODMA / GoPharma
Reporting / accountability	Reports to the Senior TA / SDIU Stand-up Lead
Nature of role	Embedded, time-bound technical assistance
Key working relationships	GODMA / GoPharma, Logistics and Commodities TWG, DIU, Senior Programme Analyst, service-delivery institutions

Background

The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state's existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation. The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism. The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role purpose

To ensure that supply-chain performance issues identified through GODMA/GoPharma, LMIS and service-delivery data are converted into coordinated management action and considered as part of wider facility-performance discussions. The Advisor's role is to strengthen management follow-through around supply-chain constraints.

Key responsibilities

1. Monitor priority supply-chain issues

• Track availability, stock-outs, expiry/unusable stock, inventory turnover, procurement adherence and DRF-related performance.
• Use existing GODMA/GoPharma and LMIS outputs as the starting point rather than creating duplicate reporting.

2. Link commodities to service delivery

• Work with DIU analysts to connect commodity availability with service volumes and facility performance.
• Distinguish supply problems caused by procurement, warehousing, ordering, distribution, financing, facility consumption practices or poor data quality.

3. Coordinate resolution and escalation

• Support GODMA/GoPharma in resolving cross-institutional issues that exceed normal operational authority.
• Track TMT actions affecting procurement, distribution, financing or facility compliance.
• Ensure emerging integration with the state data environment is used rather than replicated through separate SDIU reporting.

Key deliverables

• Monthly commodity exception and bottleneck brief.
• Supply-chain action tracker.
• Root-cause summaries for repeated commodity failures.
• Quarterly assessment of whether corrective actions improved commodity availability.

Suggested performance indicators

• Reduction in repeated high-priority commodity bottlenecks.
• Share of supply-chain issues resolved within agreed timelines.
• Increased linkage between commodity and service-performance analysis.

Recommended profile / capabilities

• Bachelor's degree in Pharmacy, experience with Supply Chain Management, Logistics, Public Health, Health Administration, or a related discipline.
• Professional qualification in pharmacy or a related field is an advantage.
• Minimum 7 years of relevant professional experience in health commodities, pharmaceutical supply chains, logistics, programme management and  health-system strengthening
• Familiarity with LMIS, DRF and public-sector commodity systems.
• Strong ability to distinguish technical supply problems from coordination and financing constraints..
• Demonstrate experience managing or supporting public-sector medicines and health-commodity supply chains.
• Strong understanding of forecasting, quantification, procurement, warehousing, distribution, inventory management, and LMIS processes.
• Demonstrate experience working with government health institutions and multidisciplinary teams.
• Experience in supply-chain performance management and bottleneck resolution.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and stakeholder-management capabilities.

• Coordinates GoHealth/GSCHMA on enrolment, claims, provider payment and financing barriers
•        Location: Gombe
•        Hiring Responsibility:  KSDF

      Management Advisor - Health Financing and Insurance

Source	Partner-supported
Institutional location	Commissioner-level DMU; primary interface with GoHealth / GSCHMA
Reporting / accountability	Reports to the Senior TA / SDIU Stand-up Lead
Nature of role	Embedded, time-bound technical assistance
Key working relationships	GoHealth / GSCHMA, Health Financing TWG, DIU, Senior Programme Analyst, Ministry leadership and Finance as required

Background

The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state's existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation. The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism. The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role purpose

To translate GoHealth/GSCHMA information on enrolment, claims, provider behaviour, purchasing and financial access into actionable management issues and support follow-through on decisions affecting service access and provider performance.

Key responsibilities

1. Interpret financing and insurance performance

• Review enrolment, beneficiary, provider and claims trends with GoHealth.
• Monitor rejected/returned claims, turnaround times, provider response, beneficiary complaints and access barriers.
• Link financing information with DIU analysis of facility performance and service utilization.

2. Diagnose financing-related barriers

• Identify where low utilization may be related to insurance coverage, affordability, provider readiness or referral constraints.
• Support follow-up on vulnerable-population coverage and hard-to-reach populations where data permit.
• Ensure financing indicators are interpreted alongside programme and service-delivery performance rather than as stand-alone metrics.

3. Coordinate and track action

• Track financing-related TMT decisions and dependencies involving GoHealth, providers, Ministry departments or Finance.
• Coordinate closely with the Health Financing TWG without duplicating its technical mandate.
• Escalate cross-institutional constraints only where normal GoHealth or TWG processes cannot resolve them.

Key deliverables

• Monthly financing/access exception brief.
• GoHealth-related decision and action tracker.
• Quarterly synthesis linking insurance performance to service utilization and provider performance.
• Escalation notes for financing bottlenecks requiring TMT intervention.

Suggested performance indicators

• Proportion of priority GoHealth issues linked to clear corrective actions.
• Reduction in unresolved cross-institutional financing bottlenecks.
• Increased use of GoHealth information within integrated TMT review products.

Recommended profile / capabilities

• Experience in health financing, strategic purchasing, insurance, provider payment or public-sector financing.
• Minimum 7 years of relevant professional experience in health financing, health insurance, healthcare management, health economics, financial management and  health-system strengthening.
• Strong understanding of provider and beneficiary workflows.
• Ability to interpret financial and service-utilization data together.
• Experience working with Gombe state health systems preferred.
• Demonstrate experience working with government health-financing structures .
• Strong experience in programme implementation, performance management, and stakeholder coordination.
• Experience working with senior government officials and multidisciplinary technical teams.
• Strong written, analytical, organizational, and communication skills.

• Coordinates GSPHCDA + HSMB follow-through; resolves PHC/hospital delivery dependencies
•      Location: Gombe
•      Hiring Responsibility:  KSDF
•  

   Management Advisor - Service Delivery Systems

Source	Partner-supported
Institutional location	Commissioner-level DMU; primary interfaces with GSPHCDA and HSMB
Reporting / accountability	Reports to the Senior TA / SDIU Stand-up Lead
Nature of role	Embedded, time-bound technical assistance
Key working relationships	GSPHCDA, HSMB, relevant service-delivery and HRH committees/TWGs, DIU, Senior Programme Analyst

Background

The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state's existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation. The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism. The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role purpose

To strengthen coordination and follow-through across primary and secondary health-service delivery, with particular attention to issues that cut across GSPHCDA, HSMB, LGAs, facilities and Ministry of health Gombe-specific operating context

Key responsibilities

1. PHC and secondary-care performance

• Review service-delivery findings generated by the DIU and relevant technical forums.
• Identify issues requiring action beyond routine technical discussion.
• Work with GSPHCDA and HSMB focal persons to define implementable corrective actions.
• Track bottlenecks around staffing, facility functionality, referrals, service readiness and quality.

2. Referral and continuity of care

• Identify breakdowns between community, PHC and secondary-care pathways.
• Support joint problem solving where weak referral completion, delayed approvals or facility capability contribute to poor outcomes.

3. HRH and facility functionality

• Coordinate with the DIU on interpretation of HRH registry, biometric attendance, facility census and service-volume data.
• Distinguish nominal staffing availability from actual staff presence and productivity.
• Ensure workforce recommendations consider workload, readiness and geography rather than headcount alone.

4. HSMB and secondary-care strengthening

• Recognize limitations created by paper-heavy hospital data systems.
• Avoid demanding high-frequency analytics from systems that cannot reliably produce them.
• Prioritize pragmatic improvements in record completeness, monthly validation and use of existing NHMIS tools before recommending sophisticated digital products.

5. Committee interface

• Serve as primary DMU interface for committees covering PHC, HRH, service delivery, MPDSR, community engagement, gender, nutrition and related service-delivery issues.
• Ensure committee mandates remain intact and only unresolved or cross-institutional issues enter the DMU/TMT pathway.

Key deliverables

• Monthly service-delivery bottleneck brief.
• Consolidated action tracker for GSPHCDA/HSMB-related TMT decisions.
• Cross-institutional problem-solving notes.
• Quarterly summary of recurring service-delivery constraints.
• Evidence-of-closure pack for completed actions.

Suggested performance indicators

• Share of assigned actions completed on time.
• Reduction in repeatedly unresolved GSPHCDA/HSMB issues.
• Number of cross-agency bottlenecks resolved without unnecessary TMT escalation.
• Evidence that facility/service decisions increasingly use linked service, staffing and readiness information.

Recommended profile / capabilities

• Bachelor's degree in Medicine, Nursing, Public Health, Health Administration, Health Management, or a related discipline.
• Public-health or health-systems professional with strong experience in PHC and/or hospital service delivery.
• Minium 7years of relevant professional experience in health-sector management, service delivery, programme management and health systems strengthening.
• Strong understanding of RMNCAH+N, HRH, quality and facility operations.
• Experience coordinating government agencies and implementation partners.
• Strong problem-solving and programme-management skills.
• Demonstrate experience working with government across various levels of health facilities
• Strong understanding of PHC and hospital service-delivery systems and their operational interfaces.
• Demonstrate experience in implementation tracking, performance management, problem-solving, and stakeholder coordination.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with senior government officials and technical teams.

Advises HCH; establishes operating model; coordinates embedded team; drives capability transfer

      Location: Gombe

      Hiring Responsibility:  KSDF

Senior Technical Adviser to the HCH / SDIU Stand-up Lead

Source	1 Government and 1 Partner-supported
Institutional location	Office of the Honourable Commissioner for Health
Reporting / accountability	Functionally accountable to the HCH; works closely with the Permanent Secretary and TMT. Technically accountable to the KSDF Program Lead
Nature of role	Full-time embedded, time-bound technical assistance
Key working relationships	HCH, Permanent Secretary, TMT Secretary, Heads of Agencies, three Management Advisors, Senior Programme Analyst, Director DPRS / Head of DIU

Background

The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state's existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation. The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism. The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role purpose

To serve as the principal technical and management adviser to the HCH during establishment and early operation of the SDIU, strengthening the Commissioner's ability to coordinate the health sector across Ministry departments, GSPHCDA, HSMB, GoHealth/GSCHMA, GODMA/GoPharma, LGAs and partners while building a sustainable government-owned operating routine.

Key responsibilities

1. Establish the SDIU operating model

• Translate the approved architecture into practical operating arrangements, calendars, templates and decision pathways.
• Establish clear interfaces between the TMT, DMU, DIU, existing technical committees and implementation institutions.
• Ensure the SDIU does not duplicate Planning Cell, AOP, data-review, supportive-supervision or other existing state routines.
• Develop, test and refine SOPs for decision preparation, review, action tracking, escalation and closure.

2. Support the HCH-led TMT

• Work with the HCH, TMT Secretary and Senior Programme Analyst to develop focused agendas around issues requiring leadership action.
• Ensure the TMT functions as a decision forum rather than a general presentation forum: each agenda item should state the problem, evidence, decision required, accountable owner and expected result.
• Support the HCH in distinguishing technical issues that should remain with existing committees from matters requiring senior leadership intervention.
• Help identify unresolved cross-agency constraints requiring escalation beyond the health sector.

3. Strengthen cross-institutional coordination

• Facilitate resolution of dependencies across PHC, secondary care, health financing, commodities, HRH, planning and data.
• Ensure Management Advisors facilitate government delivery rather than substitute for agency programme managers.
• Support alignment of Execution Grant actions, AOP priorities and partner-supported interventions with government priorities.

4. Build delivery-management capability and transfer ownership

• Coach the TMT Secretary and government counterparts on structured problem solving, review preparation, action management and escalation.
• Ensure every partner-supported role has a named government counterpart and documented transfer milestones.
• Periodically assess which routines can transition to government and recommend phased reduction of embedded TA.

5. Strengthen evidence use

• Work with the Head of DIU to ensure TMT discussions use validated evidence rather than competing programme narratives.
• Ensure analytical findings are converted into clear management questions and choices.
• Promote triangulation where sources disagree rather than allowing one system to automatically override another.

Key deliverables

• Operational SDIU SOP and review calendar.
• TMT agenda and decision-preparation protocol.
• Monthly synthesis of major cross-agency bottlenecks.
• Quarterly SDIU operating-model review.
• Government counterpart and capability-transfer plan.
• Periodic recommendations to the HCH on institutionalization and partner drawdown.

Suggested performance indicators

• Share of TMT agenda items ending in a documented decision, owner and timeline.
• Share of escalated issues resolved within agreed timelines.
• Reduction in repeatedly overdue cross-agency actions.
• Progressive transfer of DMU routines to government counterparts.
• Evidence that partner-supported routines are incorporated into government structures rather than operated in parallel.

Recommended profile / capabilities

• Senior-level experience in public-sector health systems, programme delivery, government reform or health-sector management.
•  Minimum of 10 years of progressively senior experience in health-sector management, public-sector transformation, strategy, delivery management, consulting, or development programmes.
• Demonstrate experience working with senior government leadership.
• Demonstrate experience leading multidisciplinary teams and coordinating multiple stakeholders
• Strong understanding of Nigerian health-sector institutions and state-level delivery systems.
• Ability to manage politically and institutionally sensitive cross-agency issues.
• Strong facilitation and problem-solving skills.
• Excellent written and verbal communication skills, including the ability to communicate complex issues to senior executives concisely.